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F.A.Q. & POLICIES

Booking / Cancellation Policy

To book your stay, simply click on our “Book Your Stay” button and select your desired dates. Then, proceed with the booking form to secure your preferred dates.

We offer two payment options: bank transfer or credit/debit card. For bank transfer, you will receive an email with our bank details. Alternatively, you can securely pay with your credit/debit card through the Stripe provider.

Yes, a prepayment is required to secure your booking. We ask for a 30% prepayment to secure your desired dates. The remaining amount is due 30 days before your arrival date. If your booking is made less than 30 days before arrival, we will ask for the payout of the remaining balance within 5 days after securing the booking.

Our cancellation policy allows for free cancellation up to 30 days before your arrival date. After this period, no refunds will be issued.

In the event of external issues such as a terror attack, flight cancellations, pandemics, etc., bookings can be rescheduled depending on availability.

Important Information - F.A.Q.

Absolutely! Each of our villas boasts a private swimming pool with jacuzzi for your exclusive enjoyment. Additionally, we offer a communal pool within our property for guests to relax and swim at their leisure.
Yes, the private swimming pool at each villa is heated, allowing you to enjoy a comfortable luxury experience throughout the year.
Yes, we offer dedicated parking spaces for our guests’ convenience. However, please note that these spaces are not in a secured area, and parking slots cannot be reserved in advance. Rest assured, our team is committed to providing a hassle-free experience during your stay.
Yes, each villa is equipped with a sauna, adding an extra touch of luxury and relaxation to your stay.
Certainly. Our dedicated cleaning team provides a brief cleaning service every three days during your stay, including a change of linen and towels. This ensures that your accommodation remains fresh and inviting throughout your time with us.

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